Thank you again for your help and guidance during this tedious procedure.
Reflecting on the process - you really do maintain a clear, direct 'eye on the ball'
even though obstacles are placed in your way. I really meant it when I said it's
impressive to reflect on how you managed to keep all in this group on an even
keel - not an easy task. I'm grateful to know I can depend on your advice and
your direction and patience.